Who we are
Bomb Balm Natural Cosmetics is a small business built on the belief that what you put on your lips should be as pure as the nature it comes from. We value the trust you place in our handcrafted products, and we extend that same respect to your personal data. This policy outlines how we collect, use, and protect your information to ensure your experience with us is as clean and worry-free as our balms.
Media
We love seeing your results! Please note that by uploading media to our site, you acknowledge that these files are visible to the public. We recommend avoiding images that contain sensitive personal information or private locations.
Personal Data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Information provided on the email newsletter sign up form is stored until you choose to unsubscribe, which you can do at any time via the link in our emails. Information sent via contact forms is stored in our website database and email archives to ensure we can provide you with a helpful response. These records are typically kept for [6 months to 1 year] for customer service reference.
Payment Info
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Through LiteSpeed Cache, this site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. QUIC.cloud services may be used to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/
Who we share your data with
We share information with third parties who help us provide our orders and store services to you. You can view further details through the links included below:
Customer Reviews for WooCommerce
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.